Gaming is not just about winning — it is a form of entertainment. 299bid believes that responsible gaming is the smartest way to play. Use our tools and guides to keep your gaming experience healthy and enjoyable.
The responsible gaming measures we have in place at 299bid
Set your own daily, weekly, or monthly deposit limit. Once set, it takes effect immediately and cannot be increased for 72 hours.
Set a session time limit to avoid prolonged gaming. When the limit is reached, the platform will automatically alert you and suggest taking a break.
Take a break from gaming for a set period. Cooling-off periods can be set from 1 day up to 6 weeks. You won't be able to log in to your account during this time.
If you feel gaming is becoming hard to control, use the self-exclusion option. Your account can be deactivated for anywhere from 6 months to permanently.
Set a daily, weekly, or monthly loss limit. Once you reach that limit, no further bets can be placed automatically — keeping your budget fully under control.
If you are experiencing any problem related to gaming, contact our 24/7 support team. We can also refer you to professional counselling services if required.
Keep in mind: Gaming always carries risk. Only ever bet what you can afford to lose.
If you are struggling with a gaming addiction, reach out for help. The organisations below offer free advice:
Online gaming and betting are growing fast in Bangladesh. Live Casino, slots, and Sports Betting draw players in with the thrill they offer. But 299bid has always believed that when gaming stops being entertainment and starts becoming a problem, the fun is gone. That is why responsible gaming sits at the heart of everything we do.
Research shows that players who game in a planned way — with a set budget and set time — enjoy it far more and are much less likely to face financial harm. Responsible gaming does not mean giving up gaming; it means playing on your own terms.
The 299bid platform provides a full suite of tools that put you in complete control of your gaming habits. From deposit limits to self-exclusion, every feature has been built with your protection in mind.
Gaming addiction does not appear overnight — it builds gradually. Many people do not realise they are already in trouble. Watch out for the following signs:
If two or more of these signs apply to you, it's time to pause and reflect. Use 299bid's responsible gaming tools or reach out to our support team.
Responsible gaming means keeping yourself within certain boundaries. Follow these habits while playing at 299bid:
299bid's commitment: We never encourage you to spend more. Our goal is for you to stay with us long-term as a happy, healthy player.
Protecting your family and loved ones is an important part of responsible gaming. If there is any chance that a family member — especially a minor — could access an online gaming platform, it is important to take a few precautions.
299bid strictly prohibits all forms of gaming for anyone under 18. Age verification is mandatory at registration, and additional checks are carried out whenever there is any reason for doubt.
Answer the following questions honestly. If most of your answers are "Yes", it's time to start using our responsible gaming tools.
Do you often end up betting more than your set budget?
Do you place more bets to try to recover money you've lost?
Have you had arguments with family or friends over your gaming?
Do you feel restless or irritable when you are not gaming?
Are you struggling to focus on work or studies?
Have you been gaming using debt or by dipping into your savings?
If 2 or more of your answers are "Yes" — don't wait, contact our support team. Asking for help is the bravest thing you can do.
Log in to your 299bid account and go to Settings. You will find the Responsible Gaming section there.
Set deposit, loss, or session time limits. Each limit can be customised to suit your needs.
Check your gaming history and spending reports regularly. It will help you spot patterns before they become a problem.
Use the cooling-off or self-exclusion option. Activating these features is completely private — no one else is notified.
Our support team is available 24/7 for any issue. Reach us via live chat or email.
All our tools to keep your gaming experience safe are available free of charge
Set your own daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately; increasing it requires a 72-hour waiting period.
Set a maximum loss amount per session. When you hit that limit, your session ends automatically.
Set a session timer to avoid extended gaming. Once the time is up, you will receive an auto-notification and be logged out automatically.
You'll receive pop-up notifications at set intervals so you know how long you've been playing and how much you've spent.
Take a cooling-off period from 1 day to 6 weeks for a temporary break. Login is completely disabled during this time.
For a longer or permanent break, choose self-exclusion. You can deactivate your account for 6 months, 1 year, or permanently.
You can view your full gaming history, win/loss record, and spending breakdown at any time.
If you'd like to permanently close your account for any reason, contact support. Action will be taken within 24 hours of your request.
Answers to the most frequently asked questions about responsible gaming
Your entertainment and your safety are both our priority. Join 299bid under our responsible gaming policy and play smart.
By registering, you agree to our responsible gaming policy. For adults only (18+).